Marshalls Survey

Last updated on January 7th, 2024 at 12:54 am

If you are ready to win a $500 Gift Card, you can consider filling up a MarshallsFeedback form from the Marshalls store.

The company has started an online portal where customers need to post their thoughts on their offered services.

It is called Customer Satisfaction Survey and is mainly designed to get information regarding customers’ reviews of their designed products, complaints and suggestions to improve their products and services.

Taking the survey is very easy and requires only a few steps to complete. You need to share your feedback with the store and you are halfway through the process.

Next, every participant will enter the Marshalls Sweepstakes and will get a chance to win a $500 gift card.

So if you are a regular shopper at Marshall’s or planning to shop at the store, make your opinion count by participating in the survey.

This article will take a deep look at the process of how to participate in the survey, the rules and regulations, the requirements of the MarshallsFeedback and a brief tour of the store itself.

Let’s begin.

marshalls survey

Category Description
Survey Name MarshallsFeedback Customer Satisfaction Survey
Objective To collect customer opinions on shopping experiences at Marshalls stores
Participants Customers who have recently shopped at Marshalls
How to Enter Via a survey invitation on a Marshalls purchase receipt
Survey Format Online questionnaire
Main Topics Covered Product selection, store cleanliness, staff friendliness, pricing, overall satisfaction
Completion Incentive Entry into a sweepstakes for a chance to win a gift card or other rewards
Response Confidentiality Assurance of confidentiality and use of feedback for service enhancement only
Estimated Completion Time Typically around 5-10 minutes
Accessibility Features Information on the survey’s accessibility for individuals with disabilities
Feedback Usage Insights from the survey used to improve customer experience and store operations at Marshalls


Source: SurveyZop

About Marshalls 

Marshalls is one of the largest retail stores selling thousands of designer apparel for men, women and kids.

They also offer products in home fashion. Currently, it is operating in more than 1000+ locations all over the U.S.

It has a sister company called T.J. Maxx and has opened its megastores in metropolitan cities. The brand is well known for its high-quality clothing all over the locations.

Also Check: TalktoMCAlisters – McAlister’s Deli Survey

Steps to Follow to Participate in MarshallsFeedback Customer Satisfaction Survey

Marshalls’ Customer Satisfaction Survey is short and simple and does not require much time to complete.

You just need to follow a few instructions and the survey will finish in a blink of an eye-

  1. First, you must visit the official website of Marshall where they conduct the customer satisfaction survey. Please log on to this website at using your choice of web browser.
  2. Secondly, select the survey language. You have two options- English and Spanish. Choose whatever you are comfortable with.
  3. Thirdly, a webpage will open on your screen with a welcome message from Marshalls for taking up the survey. Here, you need to fill in a few details like the Survey Number, Time and Date of your visit. All these details can be attained from the sales receipt you have received recently from the store.
  4. Fourthly, after entering all the details you must hit the ‘Start’ button to begin the survey. Marshalls Customer Satisfaction Survey
  5. Now the survey has officially started and you have to answer all the survey questions based on your last experience at the store.
  6. Fifthly, every participant needs to rate their satisfaction levels with the products and services offered by Marshalls. Do not hesitate to share genuine feedback as it is what they need.
  7. Sixthly, a window will open where personal details of customers need to be provided such as name, address, contact number, email address etc.
  8. Seventhly, click on the ‘Submit’ button to end the survey successfully and you will surely enter the Marshalls Sweepstakes contest. Now it is time to try your luck and get a chance to win up to a gift card worth $500.
  9. Immediately you will receive a confirmation message regarding your successful entry into the contest. Then you just sit back and wait for the administrators to announce the winners.

Marshalls Customer Satisfaction Survey Requirements and Regulations

Survey Requirements-

Before taking up the customer satisfaction survey at Marshall’s, please go through the requirements carefully so that you don’t commit any mistakes.

  • If participants do not possess a sales receipt with a survey invitation, he or they cannot participate.
  • Purchase is not necessary for joining the survey.
  • One must fulfil the age criteria of the survey which is 18 years at the minimum.
  • Lastly, a proper internet connection and a computer are required.


These are the rules that every participant must abide by, otherwise, none will be allowed to participate.

  • Participants must be legally living in these areas such as 50 states of the United States, Columbia and Puerto Rico.
  • Everybody must complete the survey within 7 days of receiving the sales receipt.
  • Each participant is eligible to win only one prize.
  • The person who has received the receipt can only participate. Nobody on behalf of that person can enter the survey.
  • The winning prize cannot be exchanged for money or anything else.
  • One must complete the survey, otherwise, he or she will not be allowed to enter the Sweepstakes contest.
  • Employees, associates, office-holders, contractors of Marshalls and their immediate relatives are barred from entering the survey.

Marshalls Survey Details


Name Marshalls
Survey Mode Online
Entry Limit 1 person/receipt
Survey Validity 7 days from the issuance of the receipt
Language English and Spanish


Also Check: MyCFAVisit – Chick-fil-A Customer Satisfaction Survey

Marshalls Customer Satisfaction Survey Reward 

Once you complete the survey online. You will automatically enter the Marshalls Sweepstakes contest.

Then a confirmation message regarding the entry will be sent to each participant in the survey.

Now you must be patient till the store administrators declare the names of the winners and if you are there on the list, you will get a $500 gift card as a reward for your effort.

The store announces one winner every month through random drawings.

Also Check: – Dairy Queen Customer Satisfaction Survey


  1. What is the MarshallsFeedback Survey?

    • It’s a survey designed to gather feedback from customers who have shopped at Marshalls, focusing on their shopping experience.
  2. How do I participate in the MarshallsFeedback Survey?

    • Customers can participate by using the survey invitation found on their Marshalls purchase receipt to access the online questionnaire.
  3. What types of questions are included in the survey?

    • The survey typically asks about product selection, store cleanliness, staff behavior, pricing, and overall satisfaction with your shopping experience.
  4. Is there a time limit for completing the survey after my purchase?

    • Yes, there’s usually a specified time limit indicated on the receipt to complete the survey.
  5. Are there any rewards for completing the survey?

    • Participants often have the chance to enter a sweepstakes for a gift card or other rewards upon completing the survey.
  6. Will my feedback be kept confidential?

    • Yes, Marshalls ensures that all feedback is confidential and used solely for improving their services and customer experience.
  7. How long does it take to complete the survey?

    • The survey typically takes about 5-10 minutes to complete.


Wrapping up,

Anyone with all those mentioned requirements is eligible to participate in the MarshallsFeedback Customer Survey.

If you are stuck anywhere while filling up the form, you will get every detail about the survey in this article.

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