Last updated on November 19th, 2023 at 06:59 pm

Torrid Survey Welcomes You!

Torrid is a company known for its retail outlets that sell accessories, shoes, jewelry, t-shirts, fashion tops, and much more. It also conducts a in which the participants can share their experience about the Torrid stores they have visited in the past. But the participant has to have a receipt of the store purchase, either digital or physical, and also has to have a Survey Invitation.

Please read this detailed article in which, we are going to explain exactly how you can have a chance at earning the reward and because the winners are going to be limited, and if you perform all the steps correctly, you can have a good chance to redeem the rewards through Torrid Survey.

Keep following

And for some of our readers that are in a rush, we have also curated a FAQs section that will answer most of your questions about the Torrid Survey in short and precise points.

These are the points that we are going to give you detailed information about:

  • Why do companies like Torrid give out
  • Some key details
  • What are the requirements for taking the survey?
  • What are the rules for the survey?
  • How to go through with taking
  • Torrid Customer Service
  • FAQs Section
  • Conclusion

Click here to take survey

What is Torrid’s Survey?

Torrid gives out 2 types of surveys for its customers: The Torrid Customer Satisfaction Survey and The Torrid Guest Satisfaction Survey, both of the surveys are almost the same and the main difference being the timings they are given out in, the rewards being the same, it does not matter if you take up one survey or the other.

So the main thing is that you will be getting a surprise gift voucher through which you can earn discounts at the Torrid stores and this will be given to the selected winners of the feedback survey.

The gift coupons that the winners can get will range from 10$ to 75$. Although we can tell you that sometimes Torrid can be pretty generous with their surprise gift coupons and you might also get coupons higher than 75$.

The main reason why Torrid organizes these surveys is that they want the precious customer feedback and their in-store experiences so that they can make their walk-in stores better and also improve their customer services and products that they offer.

So like many other quality companies, Torrid’s also have devised a way of benefitting the customer through their own feedback and also a good way to make the customer happy the next time they shop at Torrid’s and use the coupon that they won. It is a win-win for both the parties.

Key details about Torrid Survey

Name of the company Torrid
Survey URL
Official Website
Competition type Survey
No of participants Individual
Prize 10$-75$+
Official website
Important requirement Purchase receipt
Method Online

Requirements for participating in

There are some general requirements that you should fulfill before trying to participate in the survey and those are as follow:

  • Good internet connection
  • A device that can access the internet, Desktop/Smartphone/PC, etc.
  • A Valid email id will be required
  • A good understanding of either English or Spanish is also required
  • The receipt of the store purchase has been done within 72 hours of participating in the survey.

Basic rules for Participation

Torrid also puts forward some rules of participation so that the survey is fair and equal for all the participants, they are as follow:

  • The participant has to be above the age of 13 years to participate.
  • Torrid’s employees and their close family and friends cannot participate.
  • Only the citizen of the United States can participate in the survey including all the 50 states.
  • The receipt of purchase can be used by only one person to enter the survey.

These are some of the rules put forward by Torrid that help keep the survey fair&square.

Now that you have understood the basic rules and requirements of the survey, let’s get started on how to enter the survey using the purchase receipt.

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How to enter the Torrid Survey

Here are the steps you need to follow to complete the survey and earn the rewards:

  • Firstly visit the official survey website ( ).
  • Select the language that you are comfortable in, either English or Spanish.
  • Click on the “Next” button

 torrid survey

  • Now the homepage for the Torrid survey will appear.
  • There will be a picture of a dummy purchase receipt that will guide you with filling in the information.
  • Now please add the given information like “purchase date”, “receipt number”, “age”, etc.
  • Click on the “Submit” button.

Now you will be taken to yet another page in which you can fill out your experience of the Torrid stores:

  • Please rate your satisfaction and complete the survey questions as per your experience.

Please be sure to fill in the condition of the store at your time of arrival, try to answer will the overall image of the walk-in store. Rate the behavior of the staff member, cleanliness, or any issues or problems that you faced during buying the products. Be sure to answer all the questions honestly and truthfully.

After this process is completed, you will be asked to fill in your email id, your name, and contact details.

After this, the survey will end and there, voila, you will have your “Validation Code”, which can be used to redeem the discounts at the walk-in store. 

Torrid Customer Care Details

You can also try contacting the customer service through these numbers:

  • Customer Service Number( International ) | 00 1 626-603-3190
  • Customer Service For US |  1.866.867.7431
  • Customer Service Phone Hours | Mon – Fri: 6 am – 7 pm PT 

About Torrid

Torrid Holdings Inc. is an American women’s retail chain formerly owned by Hot Topic. While it is still owned by Sycamore Partners, owners of Hot Topic, in 2015, the company branched off to become Torrid, LLC. The store offers plus-size clothing and accessories for women size 10-30. Torrid began operations in April 2001.

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These surveys always are a great way to earn some money or gift vouchers or sometimes even both. Although if you don’t win Torrid Survey, always keep in mind that there will always be more and more of these surveys to participate in because companies want the feedback and you would technically want to win the reward.

So keep trying and we hope that this article helped you.

Have a Nice Day.

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