Checkers & Rally’s GuestObsessed Customer Satisfaction Survey

Last updated on January 6th, 2024 at 04:18 pm

GuestObsessed: The Checkers & Rally survey is popularly known as Checkers and Rally’s GuestObsessed Survey at GuestObessed.com.

Checkers Customer Survey is organized with the motive to know the experience of the customers during their visit to the outlets.

The customers are asked to provide feedback by taking Checker’s/Rally’s GuestObsessed Survey and then the company uses these reviews and feedback to improve the quality of service and products so that they can level up their customer’s satisfaction.

They also provide rewards for the customers who take this GuestObsessed online survey.

Checkers & Rally’s GuestObessed Survey

Aspect	Details
Purpose	To gather customer feedback on their dining experiences at Checkers and Rally’s restaurants.
Participation Method	Customers can participate by visiting the GuestObsessed survey website and entering a code from their purchase receipt.
Eligibility	Participants often need to be legal residents of the region where the survey is offered and of a certain age, typically 18 years or older.
Survey Format	Questions usually cover topics like food quality, service speed, cleanliness, and overall satisfaction.
Rewards	Participants may receive coupon codes or other offers as a reward for completing the survey.
Survey Website	An example could be www.guestobsessed.com
Frequency of Survey	The survey might be conducted continuously or at regular intervals, such as monthly.
Privacy Policy	The company likely ensures the confidentiality of participant responses and personal data.
Feedback Utilization	Feedback is probably used to improve customer service, menu quality, and the overall dining experience.
Customer Support	For any survey-related inquiries or assistance, participants can likely contact Checkers and Rally’s customer service.

 

Checkers/Rally’s were two different restaurants in the initial stage. But, they merged together due to similarities in their concepts. After the merging, they have now become one of the most popular and largest chains of double drive-thru restaurants in the United States of America.

It has also spread to more than 700 locations in various corners of the Nation. The headquarters of this drive-thru restaurant chain is located in Tampa, Florida.

They are popular among the people for serving amazing hot dogs, hamburger shakes, and a lot more. It is now officially owned and managed by Oak Hill Capital Partners.

How to participate in the GuestObsessed Checker Survey?

To participate in the Checker Survey, follow the steps given below.

1. The first thing that you will require to participate in this Guest Obsessed Survey is a purchase receipt from any of the Checkers & Rally’s restaurants.
2. Once you have the receipt of purchase, go to the web browser from your device and then visit the official website of the Checkers & Rally’s Survey. The official website is guestobsessed.com.
3. The survey page will now appear on your screen. There, you will have to enter the four-digit store number, date, and check number. All these required details will be printed on your receipt of purchase.
4. In the next step, you will be asked to choose whatever your visit type was – Drive-thru or Walk-in.
5. Now make a click on the Next button to start the survey.
6. First, a question will appear asking you the time of your visit. Enter the exact time of your last visit to the restaurant. Once it is done, make a click on the Next button again.
7. You will be asked to rate your overall satisfaction regarding the services and products as per the experience of your latest visit.
8. After that a questionnaire will appear on your device screen with a set of multiple-choice questions.
9. Answer all the questions one after another genuinely. All that you need to do is give your satisfaction rating regarding the various elements of the restaurant.
10. You will also be asked to describe your experience in proper detail. There you can easily share whatever you felt about the branch.
11. After you complete answering all the questions, you will be asked to enter your personal contact details such as your name, phone number, residential address, email ID etc.
12. Now, click on the Next button to submit and end the survey.
13. You have completed the survey successfully. In the end, you will receive a discount coupon of Checkers & Rally’s as a reward for taking the survey.
14. Redeem the discount coupon on your next purchase in the restaurant and you will get some great discounts.

Eligibility Criteria for Checkers & Rally’s Guest Obsessed Survey

There are some criteria that you need to fall under and then only you will be able to take the GuestObsessed survey.

• The person taking this survey must be of 18 years or more. Rally’s Survey is organized only for adults.
• The participant has to be a legal citizen of the United States of America. He/she should also have proof of citizenship.
• The receipt of purchase is a must for entering into Checker survey.
• Only a single person per receipt is allowed to take GuestObsessed Survey.
• The employees working in any of Checkers & Rally’s outlet and their family members are not permitted to take this survey.

Other Rules to Follow

• The rewarded coupons are completely non-transferable and cannot be exchanged for cash.
• Once you receive the reward coupon, it must be redeemed with a time period of the next 30 days. After 30 days, the coupon will be invalid.
• Checker & Rally’s GuestObsessed can be taken online for unlimited times.

GuestObsessed has been gaining a lot of profit in its business. To maintain its popularity in the market, they pay full attention to the needs and issues of the customers and improve their quality of service in all aspects to provide full satisfaction.

All you need to do is spend 5 to 10 minutes to take GuestObsessed survey to help them improve. In return, you will get rewards which makes it a good deal indeed.

GuestObsessed Survey Contact Info

• Address –  4300 West Cypress St Suite 600, Tampa, Florida 33606
• Phone number – 1-800-800-8072
• Checker’s and Rally’s contact form
• Facebook page
• Twitter profile.

FAQs

What is the GuestObsessed Survey?

Answer: The GuestObsessed Survey is a customer feedback program designed for Checkers and Rally’s customers to share their dining experiences and provide feedback on the service and food quality.

How can I participate in the GuestObsessed survey?

Answer: To participate, visit the GuestObsessed survey website and enter the unique code found on your Checkers or Rally’s receipt.

Is a purchase necessary to participate in the GuestObsessed survey?

Answer: Yes, you need a recent purchase receipt from Checkers or Rally that contains a survey invitation code.

What types of questions are included in the GuestObsessed survey?

Answer: The survey typically includes questions about the quality of food, speed of service, cleanliness of the restaurant, and overall customer satisfaction.

How long does it take to complete the GuestObsessed survey?

Answer: Completing the survey usually takes about 5 to 10 minutes.

What are the rewards for completing the GuestObsessed survey?

Answer: After completing the survey, participants might receive coupon codes or special offers redeemable at Checkers or Rally’s.

How will I know if I’ve won anything from the survey?

Answer: The survey typically provides immediate rewards in the form of coupons or discount codes upon completion.

Can I take the GuestObsessed survey more than once?

Answer: Participation rules might limit the frequency of taking the survey, such as one entry per receipt.