Last updated on November 19th, 2023 at 07:49 pm


Do you know taking part in a survey can get you amazing prizes?

Guess what! Friendly’s has started this service for its customers where they can review how much they liked or disliked Friendly’s services and win rewards in return.

It is called Friendly’s Customer Feedback Survey. For this, the company has created an online customer service portal where you can easily fill out a survey form by following very simple steps.

The main motive behind this initiative is to listen to the complaints, feedback, suggestions and opinions of customers.

This will help Friendly’s to understand the drawbacks of their services and improve those areas for a better customer service experience.

So learn here how to participate in Friendly’s Customer Feedback Survey and share your experience with them about your recent visit to the store.

About Friendly’s

Friendly’s is one of the best ice cream makers in the U.S.

Most interestingly, they serve icecreams in 22 flavours and offer diner-style cuisine. For starters, they offer waffle fries, mozzarella sticks, soups, and burgers and for icecreams, you can have a variety of sundaes or cones and dishes.

They also offer lunch and dinner with special drinks. Kids Meals is their latest add-on.

For the customers’ convenience, they have started taking out the window as well as a table service option.

Now Friendly’s is working on more than 135 locations in the United States, majorly on the East Coast.

How to Participate in Friendlyslistens Customer Feedback Survey?

Friendly’s has launched an online portal for conducting the Customer Feedback Survey and the steps to participate are as follows-

  1. First, you need to visit Friendly’s official website from where you need to participate. Go to and click on the survey link.
  2. Now a webpage will open with a welcome note from Friendly’s for its customers and just below that, you will see a box where you have to enter the 14-digit code from the sales receipt you have acquired recently.
  3. Then click on the ‘Start’ button.
  4. The survey will begin and questions related to your recent visit to the store will pop up one by one. Here, you just need to be honest and answer all the questions regarding your own opinion. The survey questions will be related to Friendly’s food, employee behaviour, cleanliness, administration, delivery, menu, prices, Friendly Ice Cream Hours etc.
  5. You will need to rate your overall satisfaction with Friendly’s food and services on a scale from satisfied to dissatisfied.
  6. Next, you have to fill out all your personal information for the survey to be completed. For example, your name, address, phone number, email address, zip or postal code etc.
  7. As a reward, when you complete the whole process, the company will send you a coupon for participating.

Friendly’s Customer Feedback Survey-Rules and Requirements

If you fulfil all the requirements stated below, only then you can participate in Friendly’s Customer Feedback Survey.

So look at the guidelines carefully and participate to win prizes-

  1. A valid receipt of your last purchase at friendly’s is required to enter the code at the time of the survey.
  2. Only participants of 18 years and above can opt for taking the survey.
  3. Anybody working in Friendly and their close associates or relatives are barred to enter the survey.
  4. It is essential to have a good knowledge of the English language.
  5. Each participant can enter the Sweepstakes only once a month.
  6. Only one person per receipt is allowed to participate.
  7. You have to accept the prizes as it is as they cannot be transferred to anyone else or exchanged for money.
  8. Finally, a laptop or computer with good internet access should be used while participating.

Friendly’s Customer Feedback Survey Details

Name Friendly’s
Survey Online
Entry Limit 1/receipt
Age Limit 18 years & above
Language English
Offer Validity In-Store Only


Friendly’s Customer Feedback Survey Rewards

After you finish the survey, you can win amazing gifts for participating in Friendly’s Customer Feedback Survey. You can enter the Friendly’s Ice Cream Sweepstake and win a surprise gift card.

And it’s not the end, there is more!

The company gives a promo code worth $5 to $25 to each and every customer for participating in the survey.

You can use this promo code to get a free dessert or redeem the offers printed on your receipt.


Finally, this article has information related to Friendly’s Customer Feedback Survey.

But before going too deep into it, make sure you have made a purchase at their store and if not, do it quickly as you don’t wanna miss those prizes.

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